Africa’s largest airline group, Ethiopian Airlines, has won SKYTRAX World Airline Award for The Best Airlines in Africa on June 20, 2017 at the Paris Air Show. Skytrax is the most respected global air transport rating organization that conducts the world’s largest annual airline passenger satisfaction survey where customers make their own personal choices as to which airline they consider to be the best.
While receiving the award, Group CEO Ethiopian Airlines, Mr. Tewolde GebreMariam, remarked; “We are thrilled that Skytrax, the most reputed global airline rating organization, has honored Ethiopian Airlines with The Best Airline in Africa award. I am very happy that Ethiopian has won the award as the Best Airline in Africa based on customer survey. This is a very strong testimony that in line with our vision 2025, our heavy investment in customer service, Human Resource Development, modern fleet, infrastructure and ICT has resulted in the desired customer delight which is expressed by the strong vote of confidence in the global survey. It will motivate us to continue to invest time, energy and money on the four pillars of our vision 2025 with sharp focus in customer service across the value chain. I would like to thank Skytrax for this recognition and our valued customers for their strong vote of confidence. As always, we shall continue to work hard to exceed your expectations and provide you the best possible travel experience every time you fly with us. I wish to take this opportunity to congratulate my colleagues at Ethiopian for their exceptional commitment and hard work to keep our airline flying high in the skies. “
Ethiopian Airlines is a multi-award winning airline and has previously received SKYTRAX World Airline Award for Best Airline Staff in Africa, two times.